Capital City Notary & Field Services

Privacy Policy

Last Updated: 11/30/2025

Capital City Notary & Field Services (“Company,” “we,” “our,” or “us”) values your privacy. This policy explains how your information is collected, used, and protected when you visit our website or request services.

1. Information We Collect

We collect the following information to process appointments and perform services:

  • Name
  • Phone number
  • Email address
  • Physical address and service location
  • Document type and service details
  • ID information (viewed for notarial purposes; not stored unless required by law)
  • Payment information (processed securely through Stripe, Venmo, or card processors; not stored by us)
  • Any information you voluntarily submit through forms or communication channels

2. How Your Information Is Stored

We do not store unnecessary personal information.
Information is only retained as required to:

  • Schedule appointments
  • Issue invoices
  • Maintain required notarial records
  • Provide services
  • Comply with Illinois notary statutes

Records may be contained in:

  • A physical notary journal
  • An electronic notary journal
  • A client database in Google Workspace
  • Internal records in Notion
  • RON platform audit trails and logs

We do not use tracking tools such as Google Analytics or Meta Pixel.

3. How We Use Your Information

Your information is used to:

  • Schedule and confirm appointments
  • Provide mobile, electronic, or remote online notarization
  • Provide apostille facilitation or field services
  • Contact you regarding your service request
  • Maintain legally required records
  • Process payments

4. Sharing of Information

We do not sell or share your information with third parties except when necessary to:

  • Process payments (Stripe, Venmo, card processors)
  • Comply with Illinois notary regulations
  • Complete apostille facilitation or courier services
  • Follow lawful requests from authorities

5. Data Retention

Records are kept only as long as required under Illinois Notary Public laws and statutes, or as needed for legitimate business purposes.

6. Security

We use reasonable administrative and technical measures to protect your information. However, no method of transmission or storage is 100% secure.

7. Your Rights

You may request:

  • Correction of your contact information
  • Information regarding records retained

For inquiries, contact:
sarah@capitalcitynotarypro

8. Updates to This Policy

This Privacy Policy may be updated periodically. Updates will be posted with a revised “Last Updated” date.